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High availability Hosting - Generation Next

Thu, 26 Jul 2007 12:08:17 -0400
Shared and dedicated hosting prices have reached their rock bottom and profit margins are very narrow. The differentiator today is marketing skills, customer support and hardware reliability.


Customer support and marketing are both dependent on stability of the hardware. Hardware prices have hit the rock bottom and today we are looking at reducing the number of times a customer has to get back to the hosting company complaining about their sites being down due to hardware failure.

Enter high availability hosting. With the downward spiral prices of hardware and the higher quality, we are looking at clustering as the new age solution to reduce site downtimes specially of critical websites. The huge popularity of community portals like Orkut, YouTube, Flickr, etc. speak of the change from individual websites to uptime critical web portals.



SupportSuite fixes blank Yahoo email problem... finally?

Fri, 01 Sep 2006 09:22:57 -0400

After being first reported in April of 2006 (in this forum post), Mahesh Slaria from Kayako told the community how to fix this problem by changing some code (it is not fixed in the current stable build).

For a while now we've had customers with @yahoo.com email addresses complaining about receiving blank emails from our ticket system... after looking at the Kayako forums (we use Kayako support-suite) we found that other Kayako customers were experiencing this as well.

Finally, around 4-5 months later we get a solution:
"Blank email issue is just due to HTML encoding, you can change 'html_encoding' to '7bit' or '8bit' in en-us.php at locale folder of SupportSuite."

Sure enough, we tried it out and it fixed the problem!

Sun’s Star Office Suite - Dedicated Server Services

Wed, 02 Apr 2008 03:38:06 +0000
Sun’s Star Office suite may be a less well-known office productivity package, and the basis for the popular open source OpenOffice package, but Sun has much longer been known for high end computer systems. For a user looking for reliability, durability, and a dedicated staff that will help you solve your problems, you could not ...]

Microsoft Visitor Center

Thu, 17 Apr 2008 23:48:28 -0800

theWHIR.com posted a photo:

WHIRtv's Matt Campagna checks out the Windows Mobile display.

The Pirate Bay Takes Over Anti-Piracy Domain : IFPI.com

Mon, 03 Dec 2007 09:24:24 +0000
In yet another snub to anti-piracy efforts, infamous Swedish BitTorrent site The Pirate Bay has taken over IFPI.com, a domain formerly owned by the recording industry group by the same name. IFPI, previously known as the International Federation of the Phonographic Industry, pushes for anti-piracy enforcement in 75 countries.
The Pirate Bay, the world’s largest torrent ...]

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Fri, 02 May 2008 13:51:52 +0000

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